Trade Policies

Commercial terms for wholesale orders placed with NEW WATERWOOD LIMITED. Confirmed quotations override catalog reference prices.

Pricing

Prices published on carwoods.net are FOB Hong Kong reference rates in USD, per unit, for standard neutral packing. They are not a firm offer.

A formal quotation states the confirmed unit price, MOQ, lead time, validity (typically 15 days), and Incoterm. Volume tiers, mixed-container loading, and private-label packing are priced separately.

Payment

StandardT/T. 30% deposit to start production, 70% balance before shipment.
CurrencyUSD. Bank charges outside Hong Kong are for the buyer’s account.
New accountsFull prepayment may be required on the first order.
Repeat buyersAdjusted terms can be discussed after a successful trading history.

Production starts only after the deposit is received and the proforma invoice is confirmed in writing.

Minimum Order Quantity

Each SKU carries its own MOQ, shown on the product page. Typical ranges:

  • Brake, suspension, and cooling assemblies: 30–200 units
  • Filters and electrical consumables: 200–2,000 units
  • Fluids and small hardware: 500–1,000 units

Mixed orders across categories are accepted when each line meets its MOQ, or when the total reaches a mutually agreed container value. Trial quantities below MOQ may be offered at a higher unit price.

Lead Time

Standard production lead time is 10–30 days after deposit and artwork or specification approval, depending on the SKU. Stock items can ship sooner. Peak seasons and custom tooling extend the schedule; the quotation will state the committed window.

Samples

Samples are available for qualified buyers. Sample pieces and courier freight are charged in advance and can be deducted from the first bulk order of the same SKU once that order is confirmed. Sample lead time is typically 5–10 days for catalog items and longer for modified specifications.

Quality and Inspection

Goods are produced to the agreed drawing, sample, or catalog specification. Each batch receives an in-house visual and dimensional check before packing. Buyers may appoint a third-party inspector (SGS, Bureau Veritas, or equivalent) before shipment; inspection fees and any delay are for the buyer’s account unless a defect is confirmed against the agreed specification.

Warranty and Claims

Manufacturing defects are covered for the period stated on the product page or quotation (where listed, typically a mileage or time limit such as 30,000 km). Claims must be raised within 15 days of arrival at the destination port, with photos, quantity, SKU, and batch information.

  • We replace or credit confirmed manufacturing defects.
  • Damage from incorrect installation, contamination, accident, or storage is excluded.
  • Return freight is agreed case by case. Unauthorized returns are not accepted.

Packing and Labeling

Standard supply is neutral export packing: individual box or poly bag where required, then export carton with SKU, quantity, and gross weight. Custom cartons, barcodes, and buyer marks are covered under the OEM / ODM program and require approved artwork before production.

Shipping

DefaultFOB Hong Kong. Risk transfers when goods are loaded on the vessel or handed to the carrier named by the buyer.
On requestCFR or CIF to the named port. Air freight and courier for samples and urgent replenishment.
DestinationsMiddle East, Africa, Southeast Asia, Latin America, CIS, and other ports by arrangement.

Export Documents

Standard set: commercial invoice, packing list, and bill of lading or airway bill. Certificate of origin, insurance certificate (under CIF), and test reports are issued when requested on the order. We do not supply documents that misstate origin, brand, or specification.

Questions on a specific order: contact the export desk or message WhatsApp +86 151 0707 3807.